Keep it simple
Know the value, cut everything else.
Outcomes come from systems and incentives, not heroics.
I’m an engineering leader who’s spent twelve years in insurance technology working out why some teams ship good work reliably while others depend on heroics. This site is the system I’ve arrived at: three pillars, six principles, and essays that test them.
The system
Three pillars, two principles each. Essays develop the principles.
Practice
How I work
Keep it moving
Ship small, try things, and let real results decide.
People
How I lead
Enable, don't control
The leader works for the team: remove blockers, give context, build capability.
Set the what, ask for the how
Be explicit about outcomes and standards; the team owns the approach.
Systems
How organizations work
Incentives beat intentions
Structure shapes behavior more than good intentions do.
Shorten the feedback loop
Quality and learning come from fast, honest signals, not end-of-line gates.
About me
I lead quality engineering at USAA and write about how teams and organizations actually produce good outcomes. I’m most interested in people in the middle of this work, not looking back on it.